DocsConnect your dataCalendly

Connect Calendly

Synchronize active Calendly event types so assistants can explain the right meeting option and check availability for a requested date range.

DMtoLead product view
Current UI
Booking links
Connect Calendly

Synchronize active Calendly event types so assistants can explain the right meeting option and check availability for a requested date range.

CA
Calendly
Event types · synchronized
Connected
Active event types6
AvailabilityLive
Booking methodCalendly
AVAILABLE TO
Customer-facing AI
AI
Match intentCheck datesShare right flowTrack event type

Code-rendered product view based on the current DMtoLead interface. Example data only.

Calendar or Calendly?
Use Google Calendar when the assistant should create a confirmed event. Use Calendly when your existing event types, routing and booking page should remain the source of truth.

What Calendly adds

01

Event-type context

Synchronize active event names, descriptions, durations and scheduling URLs.

02

Availability checks

The assistant can query a requested start and end date range before recommending the relevant flow.

03

Correct booking path

Guide each customer to the event type that matches their intent instead of sending one generic calendar link.

Connect Calendly

  1. 1

    Authorize Calendly

    Add Calendly in Training → Knowledge and complete OAuth for the user or organization that owns the event types.

  2. 2

    Review synchronized event types

    Check name, duration, active state and scheduling link. Disable obsolete event types in Calendly itself.

  3. 3

    Teach selection rules

    Tell the assistant which event type fits sales, onboarding, support or a specific service.

  4. 4

    Test ambiguous intent

    Ask for a meeting without specifying the purpose. The assistant should clarify before choosing a link.

Test event-type routing

The assistant should distinguish a short qualification call from a longer onboarding or service appointment.

Can I book time next week to discuss setup for three stores?

Booking hygiene

  • Keep event type names and descriptions customer-readable in Calendly.
  • Do not promise that a time is booked until Calendly confirms the booking.
  • Use Google Calendar instead when DMtoLead must create the event directly.

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