DocsGetting startedYour dmtolead Assistant

Your dmtolead Assistant

Turn a private conversation you own into an operator channel for live account facts, customer alerts, calendar actions and safe prompt improvements.

DMtoLead product view
Current UI
Owner mode
Your dmtolead Assistant

Turn a private conversation you own into an operator channel for live account facts, customer alerts, calendar actions and safe prompt improvements.

dmtolead assistantPrivate owner channel
Which chats need me today?
3 conversations need a human. The hottest lead is waiting in WhatsApp.
Prepare a 30-minute follow-up tomorrow at 14:00.
Draft ready. Confirm before I create it.
Owner mode
Your dmtolead Assistant
Live account factsCredits, messages, channels and customer context
Human-needed queueFind handoffs without opening the dashboard
Reviewed changesPrepare calendar events and prompt improvements safely

Code-rendered product view based on the current DMtoLead interface. Example data only.

Use a private owner or team chat only
The owner assistant can expose private workspace facts. Mark only a conversation that belongs to you or a trusted teammate. Customer AI stays off inside that conversation.

What the owner assistant can do

01

Inspect the business

Ask for credits, message activity, per-account channel stats, customers, customer profiles, connected channels and chats waiting for a human.

02

Act with confirmation

Check calendar availability, prepare an event and create it only after confirmation. Prompt changes are proposed for review before they are applied.

03

Improve from the field

Send instructions or a screenshot of a weak customer reply. Choose the business brain, inspect the proposed fix, test it, then apply or cancel.

Activate owner mode

  1. 1

    Message your own business

    From your personal WhatsApp, Instagram, Messenger or Telegram account, send a message to one of your connected business accounts.

  2. 2

    Open that conversation

    Find your conversation in DMtoLead Conversations. Make sure the identity belongs to you or your team—not a customer.

  3. 3

    Choose ‘Make this my dmtolead assistant’

    Read the private-data warning, confirm ownership and activate. Customer-facing AI will remain disabled in this owner channel.

  4. 4

    Start with a read-only question

    Ask for today’s activity, chats needing a human or remaining credits. Then try a reviewed action such as preparing a calendar event or a prompt correction.

Try this from your phone

The assistant queries live workspace data and returns a concise operator answer inside the same DM thread.

Which chats need a human today, and how many credits did we use this week?

Safety boundaries

  • Removing owner-assistant access does not automatically resume customer AI in that conversation.
  • Calendar creation and prompt changes use prepare/review/confirm flows; do not treat a draft as completed work.
  • Use the dashboard assistant for page-aware setup help; use owner mode for live control from your own DMs.

Need help? Message us in the website chat or email support@dmtolead.com. dmtolead.com