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Use case · Hotel Concierge Bot

5-Star Guest Experience on Autopilot

Provide instant answers to guest questions about WiFi, check-out times, and local attractions via WhatsApp.

Demo · 60s
$29
/month
10 min
Setup
Free
Plan
::01 Capabilities

What it does for you

01

Auto Check-In

Send lockbox codes or digital keys automatically upon booking with personalized welcome messages.

02

Local Guide

Recommend the best nearby restaurants, attractions, and activities based on guest interests.

03

Room Service & Support

Handle extra towels, maintenance requests, and FAQs automatically 24/7.

::02 The Playbook

Why Guest Experience Is Your Biggest Competitive Advantage

§ 01

Guests Expect Instant Answers

A guest arrives at 11 PM and doesn't know the WiFi password. They call the front desk. No answer (understaffed late night). They're frustrated before even getting to their room. Their review: 3 stars instead of 5. A bot responds instantly with WiFi details, check-in instructions, and local restaurant recommendations. Review: 5 stars.

§ 02

Review Scores Drive Revenue

On Airbnb and booking platforms, a property with 4.5+ stars gets 30% more bookings than 4.0 stars. A single negative review from a guest who felt neglected costs you hundreds in lost bookings. Instant service prevents bad reviews.

§ 03

Your Staff's Time Is Expensive

Your front desk person spends 30% of their shift answering the same questions: 'What's the WiFi password?' 'Where's the nearest coffee shop?' 'What time is checkout?' A bot answers these instantly. Your staff focuses on genuine issues.

§ 04

Personalization Feels Premium

When a guest books, the bot greets them by name: 'Welcome John! We noticed you're from NYC. Here are the best bagel spots in town.' That personal touch makes a $100/night hotel feel like a $300/night experience.

::03 Why this works

The Modern Concierge

Guests hate calling the front desk or waiting for a host to reply. Give them instant answers on the app they already use.

For $29/month, improve your reviews and reduce the workload on your front desk staff. Perfect for boutique hotels and Airbnb hosts.

Free plan
$0
100 credits/month.
No credit card.
Create Free Account →
::04 FAQ

Frequently asked

Q01

Can it handle check-in without staff?

Yes. Self-check-in via digital key or lockbox code delivery. Your staff is only needed for issues.

Q02

Can it handle maintenance requests?

Yes. Guests can report issues and the bot assigns them to maintenance with priority levels.

Q03

Can it integrate with property management systems?

Yes. It integrates with Airbnb, Booking.com, and major PMS systems.

::05 More use cases

Other businesses already running this

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Setting up?
Read the docs — channels, RAG, embed, webhooks →
/docs
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