Best fit
Creators, stores and businesses using comments to deliver guides, menus, catalogs, links or campaign offers.
A calm operator for Instagram
Turn an Instagram comment into the useful thing you promised
Reply publicly, check conditions such as follower status, send the file or link by DM and keep the conversation available for your team.
One real questionLive example
Customer · Instagram comment
WORKOUT
DMtoLead checks
Keyword matched
Follower rule
Mobility guide
Useful answer
Hi Jess, it looks like you are not following the account yet. Follow us and try again, then I can send the guide.
Follower condition checked before delivery5customer channels
100free credits
First-party product signal
Meta Tech ProviderShopify App StoreWhat it handles
Less inbox work. More useful outcomes.
The reply is only the beginning. DMtoLead can check facts, collect what matters and move the conversation forward.- 01
Public reply and private follow-up
A comment can receive a natural public response and continue in DM when the workflow requires it.
- 02
Follower checks before delivery
Require the commenter to follow the account before sending a file, link or lead magnet.
- 03
AI-assisted comment decisions
Configure when the assistant should reply, send a DM, ignore a comment or apply the moderation rules you approve.
Product facts
The exact operating surface.
- Channels
- Instagram, WhatsApp Business, Messenger, Telegram and website chat
- Information it can check
- Shopify, ikas, Google Sheets, calendars, CRM tools, files and business knowledge
- Actions it can take
- Answer, qualify, share, book, create a ticket, update a CRM or hand off to a person
01
02
03
Honest fit
Know where it belongs.
Not the best fit
Buying fake engagement, mass commenting on other accounts or hiding platform-unsafe behavior.
Why this matters
The comment is the raised hand. The DM is where value arrives
DMtoLead keeps the public moment simple and moves the promised resource into a private conversation with clear rules and a visible human handoff.
The simple version
A message arrives. Useful work follows.
- 01
Listen
A customer asks in the channel they already use.
- 02
Check
DMtoLead looks at the information you connected.
- 03
Act
It answers, delivers, books or hands the keyboard to you.
A closer look
A clean comment-to-DM journey
Public reply and private follow-up
A comment can receive a natural public response and continue in DM when the workflow requires it.
Follower checks before delivery
Require the commenter to follow the account before sending a file, link or lead magnet.
AI-assisted comment decisions
Configure when the assistant should reply, send a DM, ignore a comment or apply the moderation rules you approve.
Clear answers
Questions before you connect anything.
01Can it check whether someone follows the Instagram account?+
Yes. A comment workflow can use follower status as a condition and ask the person to follow before trying again.
02Can it send a PDF or price list after a comment?+
Yes. The workflow can send an approved file or link by DM when the configured comment condition is met.
03Can a person take over the conversation?+
Yes. Your team can read the conversation, reply manually and take control with the existing context preserved. Manual team replies do not use credits.
04What does the free plan include?+
The Free plan includes 100 monthly credits and does not require a credit card. One automated reply uses one credit. Incoming messages and manual team replies are free.
Your best reply, while they still care