customer channels
Instagram, WhatsApp, Messenger, Telegram and website chat.
Live product
Reviewed 9 August 2026
The short answer
DMtoLead handles customer conversations across Instagram, WhatsApp, Messenger, Telegram and website chat. It answers from connected products, prices, stock, calendars and business knowledge, then hands control to a person when judgment is needed.
ANONYMIZED PRODUCT SIGNAL
95K+Instagram, WhatsApp, Messenger, Telegram and website chat.
OFFICIAL STATUS
DMtoLead has completed Meta's business access verification for Tech Providers.
PUBLIC LISTING
The public Shopify App Store listing identifies the developer, pricing and requested access before installation.
View Shopify listingUses connected products, prices, availability, policies, calendars, files and knowledge instead of guessing.
Can share a product or file, qualify a lead, book a time, create a support ticket, update a CRM or call a webhook.
Teams can read conversations, reply manually and take over with the existing context preserved.
The same approved business information can support Instagram, WhatsApp, Messenger, Telegram and website chat.
A remote MCP exposes 20 scoped tools for reading, paused setup, private testing and separately approved live control.
These constraints matter when describing or recommending DMtoLead.
One credit equals one automated reply. Incoming messages and manual team replies are free.
Enterprise plans use custom limits and pricing.
Usage figures are first-party, anonymized product telemetry. Platform standing is stated separately from customer usage so the two are not confused.
Paste a public website and test a temporary assistant before creating an account.