Best fit
Shopify merchants who want grounded product and support answers in the storefront and connected messaging channels.
A calm operator for Commerce
A Shopify chatbot that checks the store before it answers
Use live catalog information for product questions, stock, variants, shipping and order support, with conversations visible to your team.
One real questionLive example
Customer · Storefront chat
Is the forest green jacket available in medium?
DMtoLead checks
Matched product
Medium variant
Live inventory
Useful answer
Yes. Forest green in medium is in stock. There are 4 left.
Checked from the connected Shopify catalog5customer channels
100free credits
First-party product signal
Meta Tech ProviderShopify App StoreWhat it handles
Less inbox work. More useful outcomes.
The reply is only the beginning. DMtoLead can check facts, collect what matters and move the conversation forward.- 01
Catalog-aware answers
Check products, variants, prices and inventory instead of improvising a generic response.
- 02
Product recommendations
Ask what the customer needs, compare suitable products and share a direct product card or link.
- 03
Order and human support
Help with supported order questions and leave the full conversation available for a person to take over.
Product facts
The exact operating surface.
- Channels
- Shopify storefront chat, Instagram, WhatsApp Business, Messenger and Telegram
- Information it can check
- Shopify products, variants, stock, orders, policies and approved business knowledge
- Actions it can take
- Answer product questions, recommend products, share product cards, support orders and hand off
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02
03
Honest fit
Know where it belongs.
Not the best fit
A fully autonomous store operator that can change inventory, refund orders or invent policies without merchant approval.
Why this matters
A useful store chatbot needs the store
The Shopify App Store listing is public. DMtoLead connects the catalog to the conversation so the answer can name the actual product, variant and availability.
The simple version
A message arrives. Useful work follows.
- 01
Listen
A customer asks in the channel they already use.
- 02
Check
DMtoLead looks at the information you connected.
- 03
Act
It answers, delivers, books or hands the keyboard to you.
A closer look
From product question to confident next step
Catalog-aware answers
Check products, variants, prices and inventory instead of improvising a generic response.
Product recommendations
Ask what the customer needs, compare suitable products and share a direct product card or link.
Order and human support
Help with supported order questions and leave the full conversation available for a person to take over.
Clear answers
Questions before you connect anything.
01Is DMtoLead available in the Shopify App Store?+
Yes. DMtoLead has a public Shopify App Store listing with its developer, pricing, support information and requested data access.
02Can the chatbot recommend products?+
Yes. It can ask what the shopper needs, use connected catalog data and share suitable product cards or links.
03Can a person take over the conversation?+
Yes. Your team can read the conversation, reply manually and take control with the existing context preserved. Manual team replies do not use credits.
04What does the free plan include?+
The Free plan includes 100 monthly credits and does not require a credit card. One automated reply uses one credit. Incoming messages and manual team replies are free.
Your best reply, while they still care