Connect Shopify
DMtoLead is on the Shopify App Store. Install it like any other app — your AI immediately has live access to products, inventory and orders.
- The AI can quote prices, check stock, and describe products using your live catalog (no manual upload).
- The AI can look up an order by order number or by the customer's email.
- New products you add show up in AI replies within minutes — no re-sync.
Install from the Shopify App Store
The cleanest path: install DMtoLead from the Shopify App Store listing. This handles OAuth, scopes and webhook subscription in one flow.
- 1
Open the Shopify App Store listing
Search "DMtoLead" on apps.shopify.com or click the Install on Shopify button from your DMtoLead dashboard's Integrations page.
- 2
Pick the store
If you admin multiple Shopify stores, pick the one to connect.
- 3
Approve scopes
DMtoLead requests
read_products,read_inventory,read_ordersandwrite_orders. The write scope is for creating draft orders the AI proposes (e.g. "Want me to put together an order for 2 of these?") — DMtoLead never edits or deletes existing orders. - 4
Land back in DMtoLead
Shopify redirects you to your DMtoLead dashboard with the store connected. The AI starts seeing the catalog within ~30 seconds of install.
- 5
Pick which automations use this data
Open Automations → your automation → Linked data sources, and check the Shopify store. Save. The AI will now consult Shopify on every relevant question.
Alternative: manual access token (advanced)
For agencies managing many client stores or for stores that prefer a custom-app token over App Store install, you can paste an Admin API access token directly:
- In Shopify Admin, create a Custom App (Settings → Apps and sales channels → Develop apps).
- Grant the same four scopes:
read_products,read_inventory,read_orders,write_orders. - Install the custom app, copy the Admin API access token.
- In DMtoLead → Integrations → Shopify → Manual setup, paste your store URL (
your-store.myshopify.com) and the token.
What the AI does with Shopify data
- Product Q&A — descriptions, materials, sizes, variants, prices, all from your product data.
- Stock checks — real-time inventory across locations.
- Order lookup — by order number or by the customer's email; surfaces status, tracking, fulfillment.
- Draft order creation — when a customer says "I'll take 2 of these," the AI can create a draft order link and DM it.
- Abandoned-cart context — if a customer DMs after abandoning a cart, the AI sees the abandoned line items and can answer about them.
Multiple stores
Each Shopify store counts as one RAG source. Plan tier sets the maximum (Free 1 / Starter 3 / Pro 10 / Business+ unlimited — see pricing). For agencies with many client stores, the managed-account model on the Agency plan is usually a better fit than stacking many stores into one workspace.
Uninstalling
Two ways: either uninstall the DMtoLead app from your Shopify Admin → Apps page (Shopify revokes our token automatically), or open Integrations → Shopify → Disconnect inside DMtoLead. Either is enough.