Best fit
Businesses that already sell, support, confirm orders or arrange appointments through WhatsApp.
A calm operator for WhatsApp
Let WhatsApp answer from your business, not from a generic script
Use the official WhatsApp Business platform for customer questions, product support, bookings and qualified handoff.
One real questionLive example
Customer · WhatsApp
Can I move my appointment to Friday afternoon?
DMtoLead checks
Existing request
Friday availability
Booking rule
Useful answer
Friday at 15:00 is available. I can move the appointment after you confirm.
Checked from the connected calendar95K+monthly customer requests
100free credits
First-party product signal
Meta Tech ProviderShopify App StoreWhat it handles
Less inbox work. More useful outcomes.
The reply is only the beginning. DMtoLead can check facts, collect what matters and move the conversation forward.- 01
Official business connection
Connect through WhatsApp Business Cloud API and Meta’s approved setup flow.
- 02
Useful operational answers
Check products, orders, services, calendars, policies and business knowledge where configured.
- 03
Actions with a human boundary
Book, qualify, create records, trigger workflows or pause when your team should decide.
Product facts
The exact operating surface.
- Channels
- Instagram, WhatsApp Business, Messenger, Telegram and website chat
- Information it can check
- Shopify, ikas, Google Sheets, calendars, CRM tools, files and business knowledge
- Actions it can take
- Answer, qualify, share, book, create a ticket, update a CRM or hand off to a person
01
02
03
Honest fit
Know where it belongs.
Not the best fit
Unsolicited bulk messaging, scraped phone lists or bypassing WhatsApp template and consent rules.
Why this matters
WhatsApp is already the workflow. Make it less manual
DMtoLead keeps the customer inside WhatsApp while connecting the conversation to the business information and actions behind it.
The simple version
A message arrives. Useful work follows.
- 01
Listen
A customer asks in the channel they already use.
- 02
Check
DMtoLead looks at the information you connected.
- 03
Act
It answers, delivers, books or hands the keyboard to you.
A closer look
Build a WhatsApp workflow customers can trust
Official business connection
Connect through WhatsApp Business Cloud API and Meta’s approved setup flow.
Useful operational answers
Check products, orders, services, calendars, policies and business knowledge where configured.
Actions with a human boundary
Book, qualify, create records, trigger workflows or pause when your team should decide.
Clear answers
Questions before you connect anything.
01Does DMtoLead use the official WhatsApp Business API?+
Yes. DMtoLead connects through WhatsApp Business Cloud API and supports the approved Meta onboarding flow.
02Can I keep using the WhatsApp Business app?+
Coexistence can be available for eligible setups, allowing the connected business number to remain usable in the WhatsApp Business app.
03Can a person take over the conversation?+
Yes. Your team can read the conversation, reply manually and take control with the existing context preserved. Manual team replies do not use credits.
04What does the free plan include?+
The Free plan includes 100 monthly credits and does not require a credit card. One automated reply uses one credit. Incoming messages and manual team replies are free.
Your best reply, while they still care